WHAT IS THE DRESS CODE

WE HAVE A RELAXED DRESS CODE, BUT PLEASE BE REASONABLE – TRACKSUIT BOTTOMS/JOGGERS ARE NOT SUITABLE ATTIRE FOR ANY LATE-NIGHT LICENSED VENUE. NO SPORTSWEAR.

TRAINERS, SMART SHORTS, AND HATS ARE OKAY.

I HAVE LEFT AN ITEM AT THE VENUE

IF YOU HAVE LOST AN ITEM, PLEASE SEND US A MESSAGE ON FACEBOOK/INSTAGRAM. LET US KNOW THE DATE YOU VISITED US AND PROVIDE AN IN-DEPTH DESCRIPTION OF THE ITEM OR INCLUDE A PHOTO. IF YOU HAVE LEFT A COAT IN THE CLOAKROOM, PLEASE SEND A PHOTO OF THE CLOAKROOM TICKET ALONG WITH A DESCRIPTION OF THE COAT.

WHAT TIME IS THE LAST ADMISSION

WE DON’T HAVE A LAST ADMISSION TIME; HOWEVER, WE DO GET EXTREMELY BUSY, SO WE WOULD SUGGEST THAT YOU DON’T ARRIVE LATER THAN 1AM.

YOUR TICKETS SAY SOLD OUT WILL YOU RELEASING MORE

WE OFFER PRE-PURCHASE TICKETS FOR ALL OF OUR EVENTS AS WE TEND TO SELL OUT VERY QUICKLY. WE KEEP A LIMITED NUMBER OF TICKETS AVAILABLE AT THE DOOR, WHICH ARE ALLOCATED ON A FIRST-COME, FIRST-SERVED BASIS. WE WILL ALWAYS MAKE EVERY EFFORT TO ACCOMMODATE YOU.

CAN I BOOK TICKETS OVER THE PHONE

UNFORTUNATELY, NO, WE CANNOT TAKE BOOKINGS OVER THE PHONE. WE TYPICALLY SELL OUT FOR OUR EVENTS, SO WE RELY ON A TICKETING AGENT TO ENSURE SMOOTH OPERATIONS.

DO I HAVE TO ARRIVE BY THE TIME STATED ON THE TICKET

YES, EACH TICKET HAS AN ARRIVAL TIME, AND IT IS ESSENTIAL TO BE PRESENT BEFORE THIS DESIGNATED TIME. WE WOULDN’T WANT YOU TO MISS OUT ON THE FUN!😊